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Privacy & Cookie Policy

At Cash & Cheque Express, we’re committed to protecting and respecting your privacy. We know that you care about how your information is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions (“Website Terms”).

By accepting our Website Terms or by visiting (the Website) you are accepting and consenting to the practices described in this Privacy Policy.

Last updated: Tuesday, 8th May 2018 15:54pm (Version 20180508.1)

Who are we? DTW Associates Limited Trading Names: Cash & Cheque Express Auto Advance Log Book Loans Registered Number 5305220 Registered Office: Ashford House, 41-45 Church Road, Ashford, Middlesex, TW15 2TQ
How do we collect information from you? We collect personal data from you:
  • when you take a service or product from us;
  • when you contact us, or if you have replied to a communication from us;
  • via a third party who sells your data.
What type of information is collected from you? This includes:
  • contact details;
  • email details;
  • IP addresses;
How is your information used? It helps us in the following ways:
  • We can identify you when you contact us;
  • We can identify accounts, services and products you may have from us;
  • We can offer you other products;
  • We can prevent and detect fraud or loss;
  • We can improve your account administration;
  • We undertake marketing analysis and customer profiling;
  • We can continue to market to you with relevant offers.
Do we record calls and emails? Calls are recorded when made to our Head Office but not to individual stores. All email correspondence is recorded.
Who has access to your information?
  • all DTW employees;
  • third parties including police or government agencies should they request it;
  • if our company and all of its assets are bought by a third party your personal data will also be transferred to this third party;
Where is the information stored? The electronic data is stored within the European Economic Area (EEA) in an offsite secure server facility. The paper data is stored within the United Kingdom in a secure location offsite.
How long is my information stored? It is stored for as long as it is needed and for a maximum of six years.
Do we sell data? No
Can I change my mind about marketing? You can change your mind at any time by emailing us at mail@cceuk.co.uk.
How can I update and access my information? Please email us at mail@cceuk.co.uk stating what information you require. We will also contact you by your chosen means of correspondence on an annual basis.
What security do we have to protect my data? We have a very strict policy on protecting your Personal Data:
  • We make sure we do thorough checks on everyone we work with.
  • We use encrypted software and all our sites use SSL certificates.
  • We continually test our systems to see whether it can be penetrated by malicious software and outside third parties looking to steal data. Our regulators expect us to do this to ensure our systems are secure.
Do we use Cookies? Yes
Why do we use Cookies? Cookies cannot be used to identify you personally and are used to improve services for you, for example through:
  • letting you navigate between pages efficiently;
  • enabling a service to recognise your computer so you don’t have to give the same information during one task;
  • recognising that you have already given a username and password so you don’t need to enter it for every web page requested;
  • measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure that they are fast.
See allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.
Do we buy data? Yes – We have a network of affiliates who we can purchase data from. If you have been offered a loan or another service from us and this has come by way of purchasing these details we may have profiled or made an automatic decision on you to make those decisions. We will have sent you a direct link to this privacy policy explaining what we do.
Do we profile your information? We profile your information so we can market products to you that match your interests.
Can I access my profile? Yes – You can write to us at mail@cceuk.co.uk and we will provide you with a copy. You can ask us to amend or erase any of this data.
Can I object to you profiling me? Yes you can, by emailing us at mail@cceuk.co.uk.
What age must I be? 18
Do we review our Privacy Policy? Yes, we can update our privacy policy without letting you know.
Who can I write to in order to get more information about this Privacy Policy? Data Controller mail@cceuk.co.uk DTW Associates Limited ICO Number: Z8874000 www.cashandchequeexpress.co.uk

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